Head Door Supervisors Course Scotland

 

Who is this course for?

 

Our programme has been tailored for people who are currently Head Door Supervisors,

Security Team Leaders or those people who are either soon to be promoted to the role

or are thinking about taking up this challenging role in premises such as:

 

Bars

Pubs

Nightclubs

Casinos

Theatres

Stadiums

 

Why should I take this course?

Within the leisure industry the role of the head door supervisor has become a

demanding and complex position, with numerous challenges to deal with. From

organising and managing team members to dealing with the expectations of both venue

operators and customers, the head door supervisor is faced with a difficult task. Failing

to adequately control your security team or to meet these expectations can result in

confrontations, poor customer service or even the loss of the security contract.

Therefore it is vital that anyone working as a Head Door Supervisor has the skills,

knowledge and training required to fulfil their duties.

 

What does the course cover?

Our BTEC Level 3 training programme builds on the training you have already received,

and compliments and blends this knowledge with managerial and operational skills that

are required to effectively manage an operational door security team. The course

content covers the following areas:

The team leader’s role

Team leadership skills

Risk assessments and reduction measures

Discipline and grievance procedures

Team briefings and debriefings

Radio communications

Actions on planning or emergency planning

Improvised explosive device and bomb awareness

Escorting techniques and procedures

Post incident support

 

Do I have to take an exam to pass the course?

Yes, the course is assessed via a combination of a final examination and a series of

practical skills assessment sessions.

 

Will I get a certificate if I pass?

Yes. All successful candidates receive a nationally accredited certificate from Edexcel.

 

What benefits does this course offer?

The programme is of benefit to both employers and employees, as it provides

candidates with a logical career progression path and a nationally recognised

qualification. For employers it can lead to improved security team management and

performance and a reduction in potential issues and customer complaints.

 

 

Click here to download Head Door Supervisor's Course Appendix